I am paying late due to unforeseen circumstances, do you have grace periods and what are the penalties?

Domain Renewals:
- If invoices aren't paid on the due date, your domain will go into redemption after 10 days. This will add an unavoidable redemption fee, if you choose to keep the domain.

All Other Services
- Invoices should be paid on due date
- You will receive 3x outstanding payment notifications, and should the invoice remain unpaid, the service will be suspended by the 7th of the month. You will get notified as soon as this happens.

  • Billing, Accounts
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